POS Kassensysteme 2 - Hero 16-9

cablex in direct contact with SME customers on the spot.

In the summer of 2021, we reported on the first installations of POS systems for SMEs by cablex. In the meantime, the service being completed on behalf of Swisscom is now part of the fixed portfolio of tasks of cablex. 

Martina Strazzer 1-1
24.03.2022
Author Martina Strazzer

Service technicians from cablex Field Services received training on the Business POS system in three phases. And we now have 12 technicians deployed throughout Switzerland. In 2021, a total of 127 cash register systems were set up for 97 customers. The forecast for 2022 is 500 new customers with 1000 cash registers.

The service package.

In addition to the technical installation of the POS systems, the cablex service technicians also provide small and medium-sized companies (SMEs) with step-by-step support during commissioning. This also includes initial training to explain the most important functions. Following this, a "Care Call" is agreed in each case, during which Swisscom continues to support the customer via telephone and remote access for 30 days. And even after the 30 days have expired, free hotline support is still available.

Business POS offers an extensive software with many possibilities. the system is simple and clear to use, and figures can be viewed with a smartphone or on a PC.

Business POS includes a comprehensive service package with many benefits:

  • Commissioning and initial training on-site
  • Free support hotline
  • Replacement of outdated or defective cash registers
  • Monthly costs that can be budgeted
  • Regular software updates
POS Kassensysteme 2 - Techniker Fliesstext

Outstanding potential.

The need for digital POS solutions in the market is large. Around 100,000 small and medium-sized companies in Switzerland have a point of sale, i.e. a shop. What's more, the number of new companies being founded each year continues to rise, despite or perhaps because of the corona crisis. Food truck snack bars, take-aways and personal service providers offer their services and need a flexible POS system. 

With the installations we have been able to carry out to date, the breakdown by sector is as follows:

  • 46% gastronomy (restaurant, café, bar, food truck...) 
  • 30% retail trade (bakery, kiosk, boutique...) 
  • 24% Service providers (hairdresser, cosmetics, tailoring...)

Further development.

Now that the product has been introduced and the processes are settling in, our focus is on marketing. We have introduced a pragmatic process to generate leads. We hope that the 1000 cash register installations in the forecast will be achieved, and that we will be able to inspire more businesses with the product in 2023.
To the right: Locations with trained service technicians for Business POS. 

POS Kassensysteme 2 - Standorte

Sweet dreams come true in Shukrane Maliqi's cake factory in Brig. To ensure that not only her recipes are successful, but also the figures at the end of the day, she puts her trust in POS system from Swisscom.

The POS system is as helpful as a good colleague. I can enter a new product quickly and easily directly at the POS – while serving the customer.

Shukrane Maliqis, cake factory in Brig

This B2B reference project once again demonstrates that we are the right partner when it comes to providing our customers with a wide range of services in a committed and trustworthy way. 

Stefan Nünlist

Stefan Nünlist networks with employees and projects.

Stefan Nünlist's first few months in his new position were all about "meeting and greeting".

Carolin Rabea Primerova 1-1
Zwei Techniker halten einen alten Stromzähler und einen neuen Smart Meter in den Händen.

Precision is required – every move is perfect.

The smart meter contract for the City of Lucerne's energy supplier is challenging.

Martina Strazzer 1-1
Zermatt 2024 - Hero 3-4

cablex job done – now the festival is on.

There are hardly any events or festivals in Switzerland that do not involve the cablex technician team.

Martina Strazzer 1-1
Beleuchtete Autobahn bei Nacht_24-9.jpg

Transport.

Creating a future-proof infrastructure with cablex.

Martin mit Velo und seinem Vorgesetzten Markus an der Unfallstelle.

A bike ride with consequences!

A very personal story from the professional life of a cablex colleague.

Martina Strazzer 1-1
Headerbild PPS 24-9

Several teams with one goal: to rectify a fault.

Various departments work together from the time a fault is reported by the customer until it is rectified.

Larissa Mihalik 1-1
Für A1 unterwegs - Hero 3-4

Hello, Austria

cablex service technicians install Internet and TV products and switch copper connections for A1 customers in Austria.

Martina Strazzer 1-1
cablex Academy 24-9

cablex Academy.

The cablex Academy teaches specialist skills (competences) in the fields of network construction, service and installation. Here, focus is on the area of network construction for telecommunication.

Hero Smart Meter 24-9

Intelligent energy meters from smart cablex.

Smart meters make it possible to check electricity consumption remotely at any time

24-9 Header Störunsteam

Our troubleshooting team takes to the road for a smooth-running network.

Every day, they ensure that network functionality is guaranteed. The Graubünden Troubleshooting Team rectifies around 700 faults per year.

Larissa Mihalik 1-1
Almer 24-9

We can carry out any technical installation with these glasses.

Whether it's the commissioning of a heating system or a water pipe or the installation of an alarm system – with the help of Almer glasses, our highly trained technicians can also install systems outside of cablex's core areas of work.

Larissa Mihalik 1-1

cablex AG

Tannackerstrasse 7

3073 Gümligen

cablex.info@cablex.ch

0800 222 444