POS Kassensysteme 2 - Hero 16-9

cablex in direct contact with SME customers on the spot.

In the summer of 2021, we reported on the first installations of POS systems for SMEs by cablex. In the meantime, the service being completed on behalf of Swisscom is now part of the fixed portfolio of tasks of cablex. 

Martina Strazzer 1-1
24.03.2022
Author Martina Strazzer

Service technicians from cablex Field Services received training on the Business POS system in three phases. And we now have 12 technicians deployed throughout Switzerland. In 2021, a total of 127 cash register systems were set up for 97 customers. The forecast for 2022 is 500 new customers with 1000 cash registers.

The service package.

In addition to the technical installation of the POS systems, the cablex service technicians also provide small and medium-sized companies (SMEs) with step-by-step support during commissioning. This also includes initial training to explain the most important functions. Following this, a "Care Call" is agreed in each case, during which Swisscom continues to support the customer via telephone and remote access for 30 days. And even after the 30 days have expired, free hotline support is still available.

Business POS offers an extensive software with many possibilities. the system is simple and clear to use, and figures can be viewed with a smartphone or on a PC.

Business POS includes a comprehensive service package with many benefits:

  • Commissioning and initial training on-site
  • Free support hotline
  • Replacement of outdated or defective cash registers
  • Monthly costs that can be budgeted
  • Regular software updates
POS Kassensysteme 2 - Techniker Fliesstext

Outstanding potential.

The need for digital POS solutions in the market is large. Around 100,000 small and medium-sized companies in Switzerland have a point of sale, i.e. a shop. What's more, the number of new companies being founded each year continues to rise, despite or perhaps because of the corona crisis. Food truck snack bars, take-aways and personal service providers offer their services and need a flexible POS system. 

With the installations we have been able to carry out to date, the breakdown by sector is as follows:

  • 46% gastronomy (restaurant, café, bar, food truck...) 
  • 30% retail trade (bakery, kiosk, boutique...) 
  • 24% Service providers (hairdresser, cosmetics, tailoring...)

Further development.

Now that the product has been introduced and the processes are settling in, our focus is on marketing. We have introduced a pragmatic process to generate leads. We hope that the 1000 cash register installations in the forecast will be achieved, and that we will be able to inspire more businesses with the product in 2023.
To the right: Locations with trained service technicians for Business POS. 

POS Kassensysteme 2 - Standorte

Sweet dreams come true in Shukrane Maliqi's cake factory in Brig. To ensure that not only her recipes are successful, but also the figures at the end of the day, she puts her trust in POS system from Swisscom.

The POS system is as helpful as a good colleague. I can enter a new product quickly and easily directly at the POS – while serving the customer.

Shukrane Maliqis, cake factory in Brig

This B2B reference project once again demonstrates that we are the right partner when it comes to providing our customers with a wide range of services in a committed and trustworthy way. 

24-9 Header Störunsteam

Our troubleshooting team takes to the road for a smooth-running network.

Every day, they ensure that network functionality is guaranteed. The Graubünden Troubleshooting Team rectifies around 700 faults per year.

Larissa Mihalik 1-1
Almer 16-9

We can carry out any technical installation with these glasses.

Whether it's the commissioning of a heating system or a water pipe or the installation of an alarm system – with the help of Almer glasses, our highly trained technicians can also install systems outside of cablex's core areas of work.

Larissa Mihalik 1-1
Geschäftsleitungsmitglied, Pascal Sutter

It is "winning spirit" that determines whether you succeed or fail.

"Team sports, leadership and work teams have a lot in common," says Pascal Sutter, member of senior management.

Carolin Rabea Primerova 1-1
Hero Smart Meter 24-9

Intelligent energy meters from smart cablex.

Smart meters make it possible to check electricity consumption remotely at any time

Techniker von cablex und viboo mit intelligenten Thermostaten

Everything as a Service (XaaS).

cablex is successfully implementing Everything as a Service.

Martina Strazzer 1-1
Vater-und-Sohn-24-9

When two passionate people say "YES" to cablex

Cirilo's 15-year-old son, Ruben, made a conscious decision in favour of an apprenticeship at cablex.

Carolin Rabea Primerova 1-1
Freileitungskurs_Hero 3-4

A training course with lots of action!

"A super course day", which demanded the full concentration and attention of colleagues in the FS-C-12 overhead line team

Martina Strazzer 1-1
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Transport.

Creating a future-proof infrastructure with cablex.

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smart cablex.

In our Smart Building, Smart City, Smart Construction and innovation, we implement innovative and forward-looking solutions for you.

24-9-NeuKinderspital

Spectacular dismantling of a lattice mast from 1914.

Under the project management of cablex, a lattice mast that is more than 100 years old is cut from the foundation with an angle grinder and transported away by helicopter.

Carolin Rabea Primerova 1-1
Header cablex als wichtige Stütze im Swisscom Shop Rollout 24-9

cablex as a key element in the Swisscom Shop rollout.

Shopping Arena, St. Gallen. It is the 18th Swisscom Shop to be converted by the cablex electrical department based in St. Gallen. The team designed the entire electrical installation in the shop according Swisscom's new Retina concept.

Larissa Mihalik 1-1

cablex AG

Tannackerstrasse 7

3073 Gümligen

cablex.info@cablex.ch

0800 222 444