In action for Colt for seven years.

Hundred percent reliability in hard- and software installation and configuration of various Colt services: This was one of the most important decision criteria of Colt Technology Services for cooperating with cablex seven years ago! We ensure that the high customer expectations are met round the clock with seven ICT technicians and two order managers.

Author Martina Strazzer

The powerful Colt IQ network connects 222 cities and 32 countries with more than 1000 computer centres, 51 metropolitan area networks and over 31 000 buildings in the largest business centres of Europe, Asia and North America. Having a reliable partner with extensive ICT know-how in the various countries is indispensable for the IT and telecommunications provider Colt. The cablex team is in action for Colt throughout Switzerland and the correspondence language is English. 

From planning to handover to the customer.

Our seven ICT technicians receive their orders daily from the Colt dispatchers. The work is performed with an order and planning program, ensuring that all installations, switchovers, fault tickets, night work or absences are visible at all times to all parties concerned. Our cablex technicians plan their orders independently based on priority levels and check the line routing in the Colt network in the XNG (network management software).

The pre-configuration is installed on the devices in the workshop to enable the Colt technical support to access it later. The use of many different device types over the years because of technological changes represents a daily challenge. Once the devices have been prepared, the installation and final configuration are organised.

Before an order can be completed, various tests by measurement equipment are conducted, which can vary a great deal depending on the technology ordered and Internet speed. Only when everything is running error-free are the measurement results uploaded to the Colt server, making it possible to successfully close the order. 

Gregor Schär works with great enthusiasm and commitment as ICT technician in the cablex Colt team:

Every day is a new challenge and simultaneously a gift. We are constantly educating ourselves to keep pace with the latest technologies and trends. The team spirit and cohesion in this project are outstanding.

Gregor Schär, ICT technician.

24/7 on-call service.

A different technician has on on-call service every week. A change is made every 5-6 weeks. The on-call technician takes care of the correspondence for incoming queries, coordinates the planned works or trouble tickets from 5.00 p.m. to 8.00 a.m. and carries this out independently. 

He cooperates closely with the technical support "second level", the NOC (Network Operation Center) and TAC (Technical Assurance Network) "third level". Replacement material needed is requested from the technical support and delivered by DHL. All of the work listed here is carried out in spoken and written English.

Successful deployments depend on close cooperation with Colt support units in Switzerland and other countries and within the experienced cablex team. 

We are very proud of the extremely positive customer feedback from Gregor Zweifel, Manager Service Delivery at Colt Technology Services in Zurich:

During our seven-year cooperation, cablex has succeeded in providing individual, targeted service through the recruitment of capable employees who can be deployed quickly. I experience a skilled and reliable cablex team that also implements demanding solutions with the trust built up with our end customers every day.

Gregor Zweifel, Manager Service Delivery at Colt Technology Services in Zurich.

Partnership between Dätwyler and cablex.

Our technical team is highly motivated and has the necessary expertise for the partnership.

No dead zone: 5G reception in rural areas.

Bad network in the countryside? Far from it! New 5G mobile sites are also being built in rural regions.

Portal der neuen Gubriströhre

cablex connects the tunnel infrastructure in Gubrist.

cablex realises the optical fibre expansion and signalling systems in the third gubrist tunnel.

Beleuchtete Autobahn bei Nacht_24-9.jpg


Creating a future-proof infrastructure with cablex.

150 metres of optical fibre cable for "Zermatt unplugged".

A modern WLAN solution (Nimbra) was connected to the optical fibre connection.

In action for Colt for seven years.

Seven ICT technicians and two order managers meet customers' high demands.

Change of leadership in the Wireless PBX division.

A big thank you to Martin Müller, who is leaving cablex after eleven years to enjoy his well-deserved retirement.


smart cablex.

In our Smart Building, Smart City, Smart Construction and innovation, we implement innovative and forward-looking solutions for you.

cablex Academy.

The cablex Academy teaches specialist skills (competences) in the fields of network construction, service and installation. Here, focus is on the area of network construction for telecommunication.

Heating control with Swiss precision.

The building intelligence solution enables efficient heating control.

Re-appointment of the position of Chief Information Security Officer.

After two months in office, Manuel Ziegler answered our questions about his new role at cablex:

cablex AG

Tannackerstrasse 7

3073 Gümligen

0800 222 444