Colt - Hero 16-9

In action for Colt for seven years.

Hundred percent reliability in hard- and software installation and configuration of various Colt services: This was one of the most important decision criteria of Colt Technology Services for cooperating with cablex seven years ago! We ensure that the high customer expectations are met round the clock with seven ICT technicians and two order managers.

Martina Strazzer 1-1
05.04.2023
Author Martina Strazzer

The powerful Colt IQ network connects 222 cities and 32 countries with more than 1000 computer centres, 51 metropolitan area networks and over 31 000 buildings in the largest business centres of Europe, Asia and North America. Having a reliable partner with extensive ICT know-how in the various countries is indispensable for the IT and telecommunications provider Colt. The cablex team is in action for Colt throughout Switzerland and the correspondence language is English. 

Colt -Techniker 1

From planning to handover to the customer.

Our seven ICT technicians receive their orders daily from the Colt dispatchers. The work is performed with an order and planning program, ensuring that all installations, switchovers, fault tickets, night work or absences are visible at all times to all parties concerned. Our cablex technicians plan their orders independently based on priority levels and check the line routing in the Colt network in the XNG (network management software).

The pre-configuration is installed on the devices in the workshop to enable the Colt technical support to access it later. The use of many different device types over the years because of technological changes represents a daily challenge. Once the devices have been prepared, the installation and final configuration are organised.

Before an order can be completed, various tests by measurement equipment are conducted, which can vary a great deal depending on the technology ordered and Internet speed. Only when everything is running error-free are the measurement results uploaded to the Colt server, making it possible to successfully close the order. 

Colt - Geräte

Gregor Schär works with great enthusiasm and commitment as ICT technician in the cablex Colt team:

Every day is a new challenge and simultaneously a gift. We are constantly educating ourselves to keep pace with the latest technologies and trends. The team spirit and cohesion in this project are outstanding.

Gregor Schär, ICT technician.

24/7 on-call service.

A different technician has on on-call service every week. A change is made every 5-6 weeks. The on-call technician takes care of the correspondence for incoming queries, coordinates the planned works or trouble tickets from 5.00 p.m. to 8.00 a.m. and carries this out independently. 

He cooperates closely with the technical support "second level", the NOC (Network Operation Center) and TAC (Technical Assurance Network) "third level". Replacement material needed is requested from the technical support and delivered by DHL. All of the work listed here is carried out in spoken and written English.

Colt -Techniker 2

Successful deployments depend on close cooperation with Colt support units in Switzerland and other countries and within the experienced cablex team. 

We are very proud of the extremely positive customer feedback from Gregor Zweifel, Manager Service Delivery at Colt Technology Services in Zurich:

During our seven-year cooperation, cablex has succeeded in providing individual, targeted service through the recruitment of capable employees who can be deployed quickly. I experience a skilled and reliable cablex team that also implements demanding solutions with the trust built up with our end customers every day.

Gregor Zweifel, Manager Service Delivery at Colt Technology Services in Zurich.

Vater-und-Sohn-24-9

When two passionate people say "YES" to cablex

Cirilo's 15-year-old son, Ruben, made a conscious decision in favour of an apprenticeship at cablex.

Carolin Rabea Primerova 1-1
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A training course with lots of action!

"A super course day", which demanded the full concentration and attention of colleagues in the FS-C-12 overhead line team

Martina Strazzer 1-1
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Spectacular dismantling of a lattice mast from 1914.

Under the project management of cablex, a lattice mast that is more than 100 years old is cut from the foundation with an angle grinder and transported away by helicopter.

Carolin Rabea Primerova 1-1
Hero Smart Meter 24-9

Intelligent energy meters from smart cablex.

Smart meters make it possible to check electricity consumption remotely at any time

Header cablex als wichtige Stütze im Swisscom Shop Rollout 24-9

cablex as a key element in the Swisscom Shop rollout.

Shopping Arena, St. Gallen. It is the 18th Swisscom Shop to be converted by the cablex electrical department based in St. Gallen. The team designed the entire electrical installation in the shop according Swisscom's new Retina concept.

Larissa Mihalik 1-1
Grossbaustelle Schwamendingen

The watchful eye in the night.

cablex is responsible for the installation management of the operating and safety equipment on the night shift.

Carolin Rabea Primerova 1-1
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Wi-Fi for the Paléo Festival.

cablex und Swisscom arbeiten Hand in Hand zusammen.

Martina Strazzer 1-1
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Transport.

Creating a future-proof infrastructure with cablex.

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smart cablex.

In our Smart Building, Smart City, Smart Construction and innovation, we implement innovative and forward-looking solutions for you.

Den Smart Metern gehört die Zukunft-Hero 24-9

Smart meters are the future.

Our ICT specialists convert Zurich households to smart electricity meters.

Martina Strazzer 1-1
Gilbert Granelli

One executive management team - eleven personalities.

In our series "Insights - our executive management up close" we introduce you to the people who manage cablex.

Carolin Rabea Primerova 1-1

cablex AG

Tannackerstrasse 7

3073 Gümligen

cablex.info@cablex.ch

0800 222 444