Jake_ Intranet Einzelbild.jpg

Training on the job.

Multi-skill training at cablex.

COVID-19 times have shown us how important the internet has become at home. As a service provider for various clients, it is important for us to be able to react quickly and professionally to different operational situations and order volumes.

16.03.2021
Author Martina Strazzer

We are using the opportunity and encouraging training on the job at cablex. This enables us to adapt our work to the changing market requirements and to meet individual customer needs. Colleagues in one area train employees from other business units and pass on their expertise.

Measuring the point of origin of a customer line, known as the port, to determine whether the outgoing signal is working properly.

Training on the job is being carried out in the Field Services team. Basically, the on-site services provided by our service technician teams include installations and troubleshooting for private and business customers as well as the commissioning of infrastructure (exchanges, platforms, masts).

However, some tasks differ in the various areas. For this reason, the first on-the-job training modules have been taking place since the beginning of 2021, in order to better exploit synergies and to be able to react quickly to fluctuating order volumes in the future.

Karen Martone-Eichmann, FS East technician in the region of St. Gallen, went through a four-week training. 

“I was able to enjoy some training on the job as the first female CFS technician.
The procedure involved in a troubleshooting order is identical to the one I’ve been following up to now. This includes isolation at the telephone socket, elimination of any defects in the domestic distribution cabinet, installation and commissioning of devices.

With a large employer like cablex, the resources need to be designed optimally, of course, and it makes perfect sense to train the employees and equip them properly. This leads to an optimum distribution of tasks both for the customer and for cablex, as well as a positive customer experience. The work processes still slightly differ from each other, but I’m convinced that they’ll be standardised in the near future. Thanks to the wide variety of assignments, my day-to-day work is also very diversified.”

IMA BE service technician Jake Ta was trained in the Bern region, and can now support all orders in his new team at a professional level.

“I’ve landed in one hell of a team and am looking forward to the new assignments. 
The four-week training taught me a lot of new, interesting things which will help me to have even more fun in my future work as a service technician.”

The tasks of the Field Services team.

  • Copper network: Measurement technology, changeover and new connections, fault isolation (from the exchange to the domestic junction box)      
  • Optical fibre network: Measurement technology, cleaning, visual check of optical fibre connections, fault isolation, XGS-PON technology, in-house splicing
  • Support of the wireline and wireless subscriptions of various providers
  • Live events: Temporary installations and commissioning of internet, TV and landline

The very positive feedback from our colleagues shows us that our internal training programmes have been successful. We also offer further training in the area of telecommunications network construction for external interested parties, which you can view via this link on our cablex website.

One executive management team – eleven personalities.

Eleven people make up our executive management team. But how well do we actually know them? In our series "One executive management team - eleven personalities" we introduce you to the people who manage cablex.

New team member for overhead lines: the crane trailer.

The red Ferrari among overhead lines, also known as a crane trailer, takes care of loading and erecting pylons, making daily work in the field easier.

Brienz-Brinzauls slides and causes disruption.

Brienz-Brinzauls is a village with around 110 inhabitants that is moving towards the valley.

cablex values.

Here you can find information about the values of cablex

Santa Claus on a mission: the cablex Christmas story 2022.

When Santa Claus checks the orders during this year’s gift check, he is shocked to discover that he has completely forgotten about the 2500 presents for cablex!

Major Incident Fixed in a Flash!

Damaged cable route was repaired by cablex in one 24-hour deployment.

New members on the cablex Board of Directors.

The Board of Directors of cablex has a new Chairman and a new Board member.

05_Antenne_JasminSchuoler-14-FIT_24-9.jpg

Safety, quality and the environment.

We take responsibility, so your order is in safe hands with us.

Sites.

As a company operating throughout Switzerland with 28 locations, we are on duty in your vicinity, around the clock if desired.

cablex takes over resources and employees of Josef Vogt AG.

cablex continues to grow at the beginning of 2022 and strengthens its civil work unit.

Cable destroyed – large-scale operation in 24-hour shifts.

The team of technicians from cablex worked 24 hours a day to resolve a major incident in Zurich. A digger damaged network cables.

cablex AG

Tannackerstrasse 7

3073 Gümligen

cablex.info@cablex.ch

0800 222 444