Each day our two service technicians in the field take care of all concerns that are relevant to cablex, for the customers of Swisscom, our parent company. In the residential customer segment, connections and routers are installed, optical fibre sockets are put into operation, and all kinds of network faults are repaired. In addition to a large amount of empathy, technical training is required for this job.
Let's ask our two friendly female colleagues themselves what their backgrounds are and how they find their way in the (still male-dominated) ICT and network infrastructure environment.
We thank Elisa and Agnès for their outstanding dedication and hope that they will be able to inspire more women to become service technicians.